Privacy Policy

Below you will find all the necessary information on how we collect the personal data shared with us pursuant to the provisions of the EU Regulation 2016/679 of the European Parliament and of the Council of April 27th, 2016 on the protection of natural persons regarding the processing and the free movement of such data. Below you will find all the relevant corresponding the processing of your personal data you share with us.

Data Controller

Company: SAFE RAIN S.L.
Register Office: C/ Cobre, Nº 6 - 45520 Villaluenga de la Sagra (Toledo)
E- mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Purpose of Data Collection and Legal Reason

We will process your personal data for the following purposes:

(i) Offer the products requested
(ii) Assist you with any inquiry
(iii) Guarantee our business relation
(iv) Manage any after-sales service of our products
(v) Engage in the necessary commercial campaign to keep you updated of any changes or products.
(vi) Conduct customer satisfaction surveys
(vii) Video surveillance of facilities

You may withdraw your consent at any given time. To do so, please contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

What information do we collect?

We will collect and use the following personal information solely with the objective of fulfilling those aforementioned purposes:

- Name and surname(s) of our clients (in the case of natural persons)
- Name and surname(s) of people identified as “business contacts”
- Tax ID (in the case of natural persons)
- Legal and mailing address
- Phone number
- E-mail
- Bank account details

How long do we store your personal data?

The storage period of the data will be dependent upon the purpose of its processing. For each of the processes previously mentioned, the chart below states the maximum retention period of your personal data. After the stated framework, we will no longer process your personal data.

Who do we share your personal data with?

a. Product Suppliers

In order to provide you with the services and products you have requested, we may share your personal data with our suppliers as described below, some of which may be located in countries outside the European Union. Whatever the case, rest assured that we take all necessary measures to guarantee our supplier’s commitment to treat your personal data with the same level of confidentiality as we do.

On the other hand, we may also share your data with suppliers who provide services such as website hosting services, email services, digital marketing, sponsorship of raffles, contests and other offers, auditing, customer order management, data analysis, customer service, as well as customer satisfaction surveys and research conducting.

b. Other Third-parties

We do not share personal data with other third-party companies

c. Legal Compliance & Security

It may be necessary, by legal petition, judicial procedure, litigation and/or request from authorities and public entities within or outside the country of residence, that we communicate your personal data to the corresponding offices or public entities. We may also communicate your personal data if we are obliged to do so for reasons of public order, enforcement of the law and other issues of public relevance, provided that

disclosure is necessary and/or appropriate and we are required to do so by law. When legally permitted, and to the possible extent, we will inform you prior to such communication.

If we determine in good faith that communication is reasonably necessary to protect our rights, enforce our terms and conditions, investigate fraud, or protect our operations or users, we may also disclose your personal information to appropriate law enforcement authorities.

Transfers Outside EU

The communication of your personal data may, in some cases, involve the international transfer of such data outside the European Union (EU). However, given the special attention we take in processing your personal data, when such transfer takes place outside the EU, we implement measures to ensure that the transferred personal data is duly protected and provide the necessary guarantees. You can find out more about the guarantees in force by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Entitlement of Rights

• Right to access your data to know what is being processed, for what purposes, the origin of this data and whether we inform third parties.
• Right to modify or amend your data if it is incomplete or inaccurate.
• Right to delete your data if the purpose for which you initially provided them is no longer in force, the processing is not lawful, your consent is revoked and in any other cases stated by law.
• Right to opposition to avoid that we treat your data for certain purposes or request that we stop doing so; nevertheless, it is only possible in the cases stated by law.
• Right to limit the processing of data in the following cases: verification of the accuracy of the contested data, opposition to the deletion of data even though it is understood that processing is unlawful or if SAFE RAIN no longer needs the data, but needs them for the formulation, exercise or defense of claims; or if it has opposed to the processing of said data to comply with a legitimate interest while verifying the existence of that interest and its prevalence over yours.
• Right of portability to receive the personal data in a structured, commonly used and machine-readable format and have the right to transmit said data to another controller

To make use of any of the rights mentioned, to withdraw your consent or to inquire or demand information concerning the processing of your data on behalf of SAFE RAIN, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Likewise, you can contact the Spanish Data Protection Agency when deemed necessary to issue a claim regarding the processing of your personal data.